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At wavacation (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, use our tour planning and booking services, or interact with us in any way. By accessing or using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect personal and non-personal information to provide you with a seamless experience when using our services. The types of information we collect include:

a. Personal Information:

  • Name (first, last)
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (credit card, debit card, or other payment methods)
  • Travel preferences and special requests
  • Travel history (if applicable)

b. Non-Personal Information:

  • IP address
  • Browser type
  • Device information
  • Geographical location
  • Pages visited on our site and interaction data
  • Cookies and other tracking technologies

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from you when you register, book a tour, or fill out forms on our website.
  • Automatically, as you browse our website, using technologies like cookies, web beacons, and similar tracking technologies to collect non-personal information.
  • From third parties who may share your data with us for promotional or marketing purposes.

3. Use of Your Information

We use the collected information for various purposes, including:

  • Providing services: To process bookings, customize travel plans, and ensure smooth booking experiences.
  • Communication: To send booking confirmations, promotional offers, and updates related to your tours.
  • Improving our website and services: To analyze user activity, improve site functionality, and enhance customer service.
  • Marketing and promotional purposes: To provide personalized offers and promotions based on your interests.
  • Legal compliance: To comply with legal obligations, including fraud detection and prevention.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • Service providers: With third-party vendors, such as payment processors, tour operators, and booking systems, who assist in delivering our services.
  • Legal compliance: If required by law, or if we believe that disclosure is necessary to protect our rights or comply with a legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze trends, administer the site, track users’ movements, and gather demographic information. You can set your browser to refuse cookies or alert you when cookies are being sent, but some parts of the website may not function properly without them.

7. Your Data Rights

Depending on your location, you may have the right to:

  • Access your data: Request a copy of the personal data we hold about you.
  • Rectify your data: Correct any inaccurate or incomplete information.
  • Delete your data: Request the deletion of your personal data under certain conditions.
  • Opt-out of marketing: Unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.
  • Data portability: Request a transfer of your data to another service provider in a structured, commonly used format.

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately, and we will take appropriate action to remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.